Understand every customer
Answers FAQs and uses conversation history, product knowledge, pricing and CRM data to understand what the customer needs.
Customer memoryIntent recognitionKnowledge-grounded answers
The agentic CRM for WhatsApp
One AI workforce. Every department connected.
Ziawin coordinates AI agents for sales, quotations, follow-ups, payments, administration and customer support—all working from one CRM and one WhatsApp conversation.
Shared CRM memoryHuman approvalsWhatsApp-first
Customer journey in progress
I need 25 units. Can you send an updated quotation with delivery?
Sales Agent qualified the request and updated the opportunity.
Quotation prepared for approval. Accounts Agent will share it after review.
Customer and deal updatedCRM
Quotation ₹1,48,500 preparedAccounts
Follow-up scheduled for tomorrowAutomation
Salesqualified
Accountsquote ready
Managermonitoring
One connected journeyWhatsAppCRMQuotationsFollow-upsPaymentsSupport
Not a normal CRM
Your CRM should do the work—not just store it.
Traditional CRMs wait for employees to update records and remember the next action. Ziawin understands conversations, coordinates agents and moves work forward.
Take the next action
Updates the opportunity, prepares a quotation, creates a reminder, shares a payment link or starts a support workflow.
CRM updatesQuotations and paymentsTasks and follow-ups
Keep humans in control
Requests approval and transfers the full context when negotiation, sensitivity or expert judgment requires your team.
Approval controlsContextual handoffComplete audit trail
Your departmental AI workforce
See the complete platform ↗Specialized agents. One AI Manager.
Coordinates every departmentAI Manager
Routes work, monitors next actions, requests approvals and alerts your team when intervention is needed.
AI Sales Agent
Qualifies leads, answers product questions, recommends solutions and advances the pipeline.
AI Accounts Agent
Creates quotations, handles revisions, shares payment links and follows up on dues.
AI Support Agent
Resolves FAQs, retrieves customer details, provides updates and manages escalation.
AI Admin Agent
Maintains records, routes work, manages reminders and prepares operational summaries.
One continuous journey
From “Hello” to quotation, payment and support.
The customer stays in WhatsApp. Ziawin manages the departments, records and actions behind the conversation.
Respond and identify
Recognize the customer, read their history and answer from approved business knowledge.
Qualify and update
Capture requirements, score intent and keep the CRM opportunity current automatically.
Quote and follow up
Prepare the quotation, request approval, share it on WhatsApp and track the next action.
Collect and confirm payment
Send the payment link, follow up on pending amounts and update the payment record.
Continue into support
Keep serving the customer after the sale without losing the history or making them repeat information.
Built for revenue operations
See the complete business, not disconnected conversations.
Track the work your agents and team complete across the entire customer lifecycle.
LeadsQualification and pipeline movement
QuotesSent, revised and pending
PaymentsCollected and overdue
SupportResolved and escalated
The Ziawin difference
One conversation. One customer record.
Customers do not think in departments. Ziawin makes sales, accounts and support work together like one responsive team.
Frequently asked
Understanding the Agentic CRM.
A normal CRM mainly stores information and relies on employees to update it. Ziawin's agents can understand conversations, update records and perform approved actions such as qualification, quotation preparation, follow-up and payment reminders.
The AI Manager identifies the work required, routes it to the correct departmental agent, monitors progress and involves the appropriate employee when approval or judgment is needed.
Yes. Approval and handoff rules can be configured for quotations, discounts, sensitive requests, low-confidence answers and any other business-defined situation.
Authorized agents and employees work from a shared customer record, including relevant conversations, opportunities, quotations, payments, tasks and support history.
Meet your AI workforce
See how Ziawin can run one complete customer journey for your business.
Bring your current WhatsApp sales process. We will map the agents, actions, approvals and CRM information involved.